Returns & Exchanges
At Pretty Kitty Fashion, we want you to feel fabulous in your vintage-inspired pieces; if you are not completely satisfied, you can return your items within 14 days of receipt for a refund or exchange. Please ensure all garments are unworn, unwashed, and still have their original tags attached to qualify for a return.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring the return slip is included inside the parcel to help us identify your order.
- 3.Ship the Parcel
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location or post office.
- 4.Receive Your Refund
Once our team inspects your returned items, we will process your refund or exchange within 5-7 business days to your original payment method.